Contact us before returning
- Always contact us before sending any material so we can advise you on the proper procedure.
- Call +86-10 6718 9590 or email eletta@eletta.cn
- Please provide the serial number of the flow monitor for faster support
Service form
- Download and complete the Service form (see below)
- Provide all necessary information.
- If the unit has been used.
- Clean it before returning.
- Sign the cleaning declaration included in the form.
- Units without a signed declaration will not be handled and will be returned to you at your own expense.
- Include the completed return form in your package and also email a copy to eletta@eletta.cn
Repair & costs
- Only a preliminary cost estimate can be provided in advance.
- A final quotation will be sent after inspection.
- The total repair cost may therefore vary.
- If the repair cost is higher than the price of a new unit, we will contact you before proceeding.
Delivery address
Send your product to:
602A, Block A, IFC Tower
No. 8A, Jianguomen Waidajie
Beijing
China
Contact
Tel: +86-10 6718 9590
Email: eletta@eletta.cn
Documents
Languages
Service form
